Samsung 305T (Slight Return)

Submitted by bobweiner on March 20, 2009 - 19:38

My replacement Samsung 305T display arrived this evening. I was excited. Finally, a working monitor. Then I saw this:

uh, oh. Is that a gaping hole in the box I see? Probably nothing…

Then I looked at the styrofoam. Hmmm - cracked on one edge. This isn’t good…

Lifting the monitor was a piece of cake. Good thing it was intact. I powered it up - and for a few brief seconds, I was elated. Then I noticed something.

Look closely.

Not so good. It’s a weird red patch of red video. Maybe it’ll go away…

So I fired up a browser… and discovered that the red banding is about 1.5″ thick and about 4″ from the left side of the display.

Unacceptable.

So I called Samsung - and a new replacement is being sent over next week. To Samsung’s credit - everyone I’ve spoken with has been polite, helpful and prompt. I really hope that this is an isolated incident. Hopefully the third time’s a charm.

-Krishna

• bobweiner's blog
•